Get in Touch with Our Chili Experts
Have questions about our recipes? Need cooking advice? Want to share your chili success story? Our team is here to help you create the perfect bowl of chili.
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible. All fields marked with * are required.
Email Us
For general inquiries and recipe questions:
We respond to all emails within 48 hours
Quick Help Topics
Before contacting us, you might find answers in:
- FAQ Section below
- Recipe Collection
- Recipe comments and reviews
- Our cooking tips blog posts
Response Hours
Monday – Friday: 9:00 AM – 6:00 PM GMT
Saturday: 10:00 AM – 2:00 PM GMT
Sunday: Closed
Responses may be slower on weekends
Frequently Asked Questions
Quick answers to common questions about recipes, cooking techniques, and our website.
All recipes undergo 3+ rounds of testing in both professional and home kitchens. We measure everything precisely and provide detailed instructions.
We aim to respond within 24-48 hours on business days. During weekends and holidays, responses may take up to 72 hours.
Yes! We have dedicated sections for vegetarian and vegan chili recipes. Each recipe includes substitution suggestions for different dietary needs.
Absolutely. We respect your privacy and never share your information with third parties. Read our Privacy Policy for details.
We welcome recipe submissions! Use the contact form above and select “Recipe Feedback” as your subject. Our team will review and potentially feature it.
Each recipe includes spiciness adjustments. Look for our “Heat Level” notes where we explain how to increase or decrease spiciness.
Our Team’s Availability
Different team members specialize in different areas. Here’s who handles what:
Michael Rodriguez
Mon-Fri: 10 AM – 4 PM
Sarah Chen
Mon-Thu: 9 AM – 5 PM
James Wilson
Tue-Thu: 11 AM – 3 PM
Maria Garcia
Mon-Wed-Fri: 1 PM – 5 PM
Where We’re Based
While we’re a digital-first company focusing on chili recipes from around the world, our team is proudly based in the United Kingdom.
UK Based Team
London, United Kingdom
Operating digitally worldwide 🌎
